Build
Software that runs your whole process, not just part of it
We design and build business-critical platforms for insurance, finance, healthcare, and labs, around the way your teams actually work. Then we stay to run them.
Each role in its own view
Platform
When the process outgrows the tools
Spreadsheets and email stop scaling.
They work for the first few clients. After that, nobody can say which version of a claim, policy, or order is current.
Off-the-shelf software forces workarounds.
It covers most of the process, and your team fills the gaps by hand, outside any audit trail.
Every party sees a different picture.
Head office, field staff, partners, and customers each work from their own records, so decisions are slow and hard to trace.
What we do
One platform for the whole process, with everyone in their own view
We start from your process, not a feature list: who does what, in what order, under which rules, and what has to be recorded. Then we build a platform that carries the work end to end, from intake to approval to payment or completion. Every role sees its own queue, and every step is on record. After launch, we stay to operate and extend it.
- Workflows with explicit states, approvals, and audit history
- Role-based portals for staff, partners, and customers
- Mobile apps that keep working with no signal, for field teams
- Integrations with your core systems, SMS, email, and spreadsheets
- Reports and exports your managers and auditors can use
- Automated tests and release pipelines from the first sprint
What you get
A specification you can sign off
Requirements written with your team, each with an ID, and the open decisions listed with our recommendation for each.
An architecture document
How the platform is built, hosted, and secured, in plain language.
Working software every sprint
A demo at the end of each two-week sprint, so you see progress, not status reports.
A production platform
Web, mobile, and API, deployed through staging and production pipelines.
A handover pack
User guides, operations notes, and admin training.
The option to keep us on
Ongoing operation, support, and new features under a monthly agreement.
How it works
- 1Usually 2–3 weeks
Discover
Workshops with the people who do the work, turned into a written specification with every gap and open decision called out.
- 2
Design
Agree the architecture, the release plan, and what goes live first.
- 3Two weeks each
Build in sprints
Working software and a demo at the end of every sprint.
- 4
Launch
Data migrated, users trained, and the release promoted from staging to production.
- 5
Operate and extend
Monitoring, support, and new features with us, or a clean handover to your team.
Typical duration depends on scope. Our survey platform went from requirements workshops to a working system in 15 weeks; our rebuilt livestock insurance platform went from first commit to go-live in 6 months.
Platforms we built and still run
We build software that runs a business process end to end, then stay to operate it. Several of our platforms have been in production for years.
6 years
Continuous production service for a health insurance claims platform, 2020 to 2026, with ongoing releases
Release history: first release October 2020, about 40 tagged releases since
7
Role-based portals, so insurer staff, employers, and members work from one record of each claim
Application routes
0 bars needed
Field registration and claims work with no connectivity, with background sync and duplicate reconciliation
Field app offline queue
177
Functional requirements, each traced to code by requirement ID in comments and tests
Specification and project README
Case study
Health Insurance Claims Administration Platform
Insurer staff, employers, and members work from one record of each claim, in production since 2020.
Case study
Livestock Insurance Management System
A nationwide livestock insurance program, rebuilt and taken from first commit to go-live in 6 months.
Case study
Golf Course Operations Platform
An operations platform we designed and continue to extend for an 18-hole championship golf club in Maryland, USA.
Why Biznovelty
We know operations-heavy domains.
Claims with 14 states, enrolment of thousands of members, approval chains, and field work in places with no signal are our everyday work.
We write requirements you can trace.
On our survey platform, all 177 requirements are traced to code and tests by ID, so any change can be traced back to the rule it serves.
We build for the field, not only the office.
Offline-first Android apps, a PIN kiosk for a shared crew tablet, and pages that work on a 320-pixel phone screen.
We stay.
Our claims administration platform has been in production since 2020, with about 40 tagged releases since.
Engagement & pricing
Discovery first
A short discovery phase produces the specification, architecture, and a firm plan for the build.
Build in phases
Each phase priced and agreed after discovery, as a fixed price or a dedicated monthly team.
Optional ongoing operation
Hosting, support, and new features under a monthly agreement (see Managed Services & Support).
Project-based pricing
Quoted after discovery.
Frequently asked questions
It depends on scope, which is why we start with discovery. Our survey platform went from requirements to a working system in 15 weeks. Our rebuilt livestock insurance platform went from first commit to go-live in 6 months.
Tell us about the process that's outgrown your tools
We'll show you the closest thing we've built and what a platform for you would involve.